PRIVACY POLICY
The following Privacy Policy establishes the terms between Jaiz Takaful Insurance Limited, situated at Plot 1054 O. P. Fingesi Street Off Obafemi Awolowo Way, Utako District, Abuja (hereinafter referred to as "Jaiz Takaful Insurance"), and yourself. This document signifies our pledge to safeguard your privacy concerning our administrative records, websites, social media platforms, and physical premises
Your Privacy Rights
This Privacy Policy details your rights about the collection, use, storage, sharing, and protection of your personal information by Jaiz Takaful Insurance. It encompasses the company's website, all database applications, services, tools, and physical interactions, irrespective of the method of access or use.
As per the Nigeria Data Protection Act (NDPA) 2023, you have the following rights:
- Right to Access: You are entitled to request access to your data held by us.
- Right to Rectification: You may request corrections to your data if it is found to be inaccurate or incomplete.
- Right to Erasure: You have the option to request the deletion of your data under certain circumstances.
- Right to Object: You are entitled to object to the processing of your data in specific circumstances.
- Right to Data Portability: You are eligible to request the transfer of your data to another organization or directly to you.
Suppose you have created a username, identification code, password, or any other access security information. In that case, you must treat such details as confidential and refrain from disclosing them to any third party. We reserve the right to deactivate any user identification code or password, whether chosen by you or assigned by us, should there be a failure to comply with this policy. If you suspect unauthorized access to your security details, please promptly notify us.
Please promptly notify us at: info@jaiztakafulinsurance.com
Consent
Upon consenting to access our platforms or utilizing our services, content, features, technologies, or functions offered on our website, digital platforms, or by visiting any of our offices for official or non-official purposes (collectively "Jaiz Takaful Insurance Services"), you are agreeing to abide by this Privacy Policy. This Policy regulates the utilization of Jaiz Takaful Insurance services and intervention projects by our users and stakeholders unless explicitly stated otherwise through a written contract.
We retain the right to modify this Privacy Policy at any time by releasing a revised version on our website or by conspicuously displaying such notification at our office facilities. The updated version will become effective seven (7) days after its publication.
Your Personal Information
When utilizing Jaiz Takaful Insurance services, we gather information transmitted to us by your computer, mobile phone, or other electronic access devices. This automatically collected information encompasses, but is not restricted to:
- Data regarding the pages you access, computer IP address, device ID or unique identifier, device type, geo-location information, computer and connection details, mobile network specifics, statistics on page views, site traffic information, referral URL, advertising data, and standard web log data.
- Static and dynamic imagery, including CCTV footage.
- Information furnished by you, including, but not confined to, details in web forms, survey responses, account updates, email addresses, phone numbers, your organizational affiliation, official role, correspondence with Jaiz Takaful Insurance support services, and communications with Jaiz Takaful Insurance.
- Notes on your transactions, inquiries, and engagements on our platform or premises.
- Information provided by external entities, such as social media sites. Kindly note that data about you provided by other platforms is beyond Jaiz Takaful Insurance's control, and we disclaim responsibility for their utilization of it.
What We Do with Your Personal Information
The acquisition of your personal information serves the purpose of furnishing you with effective, secure, and top-tier services. Your information may be utilized for the following reasons:
- Provision of Jaiz Takaful Insurance services and assistance.
- Processing of applications and transmission of notifications regarding your transactions to relevant parties.
- Verification of your identity.
- Resolution of disputes, collection of fees, and troubleshooting of issues.
- Management of risk, detection, prevention, and/or rectification of fraud or other potentially prohibited or illegal activities.
- Identification, prevention, or rectification of violations of laws, regulations, standards, guidelines, and frameworks.
- Enhancement of Jaiz Takaful Insurance services by implementing aggregated customer or user preferences.
- Evaluation of the performance of Jaiz Takaful Insurance services and improvement of content, technology, and layout.
- Monitoring and resolution of information breaches.
- Management and safeguarding of our information technology and physical infrastructure.
- Communication with you via your provided telephone number, email address, or other contact details.
Cookies
Cookies are small files that are stored on the hard drive of a computer, allowing websites to recognize the device as the user navigates through pages. They enable websites and applications to retain user preferences and deliver personalized content, options, or functionalities
Our website exclusively utilizes encrypted session cookies, which are automatically deleted either after a predetermined period of inactivity or upon the user's logout from the platform and closure of the web browser. Session cookies do not gather information from the user's computer, typically storing data in the form of a session identification that does not personally identify the user.
How we protect your personal information
We maintain and process your data on our computing systems located in Nigeria. If it becomes necessary to transfer your data to a different country, this action will be undertaken only if the destination country possesses adequate data protection legislation. Before such a transfer, we will procure your explicit consent should the receiving country lack sufficient data protection laws.
We uphold the security of your information through a combination of physical, technical, and administrative measures, effectively mitigating the risks of loss, misuse, unauthorized access, disclosure, and alteration. Our protective mechanisms incorporate firewalls, data encryption, physical access controls at our data facilities, and information access authorization protocols. Routine security evaluations and assessments are performed to ensure continual compliance with the NDPA 2023
How We Share your information within JAIZ TAKAFUL INSURANCE and other users
During your engagement with our website or physical facilities, it may be necessary to share your information with other insurance companies, brokers, reinsurance companies, ministries, departments, agencies (MDAs), and other entities of the government or private sector responsible for governmental functions. This sharing may encompass details such as your name, contact information, or any other pertinent information provided to us for the fulfillment of our legal obligations
We engage with third parties to render Jaiz Takaful Insurance services and carry out our prescribed duties. As a result, these third parties may transmit information about you to us, including your email address or mobile phone number.
It is understood and agreed that your images and endorsements about Jaiz Takaful Insurance on all social media platforms can be utilized by us for specific promotional purposes, excluding any trademarked or copyrighted material belonging to you
Periodically, you may receive pertinent updates such as news items, official notifications, and critical information essential for the execution of our statutory obligations. Additionally, your personal information may be disclosed in adherence to relevant national or international laws, in conjunction with crime prevention and risk management agencies, as well as with service providers.
Security
We are unequivocally dedicated to ensuring the utmost security of your information. To forestall any unauthorized access, we have rigorously instituted robust controls and security measures at both the technical and operational echelons. Our website employs Secure Sockets Layer/Transport Layer Security (SSL/TLS) to guarantee the secure transmission of your data. Upon successful login, the padlock symbol will be visible in the URL address bar, and the URL will commence with "https://" symbolizing a secure webpage.
SSL effectively applies encryption between two endpoints, such as your PC and the connecting server, thereby ensuring that any data transmitted during the session is encrypted before transmission and decrypted upon receipt, thus safeguarding it against interception
In addition, Jaiz Takaful Insurance has diligently undertaken measures to adhere to global Information Security Management Systems (ISMS) and has instituted comprehensive digital and physical security protocols to mitigate or eradicate the potential for data privacy breaches.
Data Confidentiality Rights
Your personal information is considered confidential and will be held in strict confidence, with no disclosure to third parties except in cases mandated by legal and regulatory requirements. You are entitled to request access to and obtain copies of all information retained about you, by the provisions of the Freedom of Information Act and other pertinent legislation.
While Jaiz Takaful Insurance assumes responsibility for the protection of entrusted information, it is also incumbent upon you to uphold confidentiality obligations by implementing and enforcing appropriate security measures. This includes refraining from sharing passwords and other platform login credentials, adhering to physical security protocols at our premises, and engaging exclusively with authorized company personnel
Links to Other Websites and Premises
It is important to note that certain transaction processing channels may necessitate links to external websites or organizations beyond the scope of Jaiz Takaful Insurance. We would like to emphasize that we do not have oversight or control over these external websites, and therefore, cannot be held responsible for their content. The expressions and materials found on these websites are not necessarily endorsed or aligned with our views. It is crucial to recognize that we do not assume responsibility for the privacy practices or content of these linked sites. We urge our users to carefully review the privacy statements of these sites and assess their security and reliability before disclosing any personal information. Jaiz Takaful Insurance disclaims any liability for any loss or damage arising from the disclosure of personal information to third parties.
Governing Law
This Privacy Policy has been formulated in compliance with the Nigeria Data Protection Act (NDPA) 2023 and other pertinent Nigerian legislation, regulations, and international conventions applicable in Nigeria. If any clause within this Policy is perceived as incongruous with a statute, regulation, or convention, said clause shall be subject to the prevailing law, regulation, or convention.
Contact Us
• Should you have any inquiries regarding this Privacy Policy or should you wish to exercise your rights, please do not hesitate to reach out to us using the following contact details:
• - Email: info@jaiztakafulinsurance.com
• - Address: Plot 1054 O. P. Fingesi Street, Off Obafemi Awolowo Way, Utako District, Abuja.
